Troubleshooting

If you have difficulties in connecting Thingy with your mobile device, there are a few possible causes to this.

If Thingy does not appear in the list within a couple of seconds, check the following:

No power
Use the power switch located under the black rubber cover, to the left of the USB port, to switch power on.
Battery empty
Connect Thingy to a PC or charger using a micro-USB to recharge the battery. Make sure that the power switch is on when charging.
Thingy is in sleep mode
Wake Thingy up either by pressing the Thingy button located right under the Nordic Semiconductor logo or by shaking the device. See Low-power accelerometer.
Pressing the button
Thingy connected to another mobile device
By default, the LED will breathe in green color to indicate that it is already connected to another device.